Independent advocacy
The Care Act 2014 requires us to arrange an independent advocate for adults who have substantial difficulty in being involved in assessments, care planning and care reviews, where the adult does not have someone appropriate to support them.
Independent advocates can:
- assist an adult who finds it difficult to have their say in their care and support or support if they are a carer
- support an adult to understand council information and help them to express their views and wishes
Independent advocacy is about giving people as much control as possible in their lives.
For further information contact the Integrated Single Point of Access (iSPA)
Opening times: Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4:30pm
Phone: 01429 803100
Email: ispa@hartlepool.gov.uk
How to get help if we are closed
If you need urgent help when our offices are closed, you can contact the Emergency Duty Team on 01642 524522