Hardship advice and support for residents

Money matters

If you're worried about money, there is help available both nationally and locally.

Cost of Living Support – learn about one-off payments and existing benefits.
Money Navigator Tool – get personalised money and debt guidance.
Turn2Us Benefits Calculator – check what benefits you may be entitled to.
You may also be able to apply for Universal Credit if you're on a low income, out of work, or unable to work.

The Worrying About Money? leaflet explains what local support is available.

Advice @ Hart – specialises in benefits advice and appeals.
Visit Advice At Hart or call 01429 748010.
Age UK Teesside – offers money and benefits advice to people aged 50 and over.
Visit Age UK Teesside or email angela.brough@ageukteesside.org.uk.
Citizens Advice Hartlepool – help with benefits, debt, housing, employment and energy.
Visit Citizens Advice Hartlepool or call 0808 278 7967. You can also visit their office on Park Road.
West View Advice and Resource Centre – offers support with benefits, debt, housing and more.
Visit WVARC or call 01429 271294.

You may be able to:

apply for Council Tax Support or a reduction
get help if you're struggling to pay by calling 01429 284166 or emailing recovery@hartlepool.gov.uk

We may be able to agree a new payment plan or refer you to benefits or debt advice.

Discretionary Housing Payment – for people receiving Housing Benefit or the housing element of Universal Credit who need short-term help with housing costs.