Tender for the Contract for the Provision of Parent/Carer Panels within the Family Hubs
Hartlepool Borough Council is seeking submissions from suitably qualified and experienced organisations, who will be able to engage with a range of parents and carers as part of the delivery model of Best Start Family Hubs. The successful applicant must be able to demonstrate experience and skills in engaging with parents and carers, and demonstrate successful outcomes in co-production.
The successful provider will deliver parent/carer panels between 1 April 2027 and 31 March 2029. The total contract value is £40,000.
Submissions will be evaluated based on the information submitted within the Business Questionnaire, Quality Questionnaire and Financial Workbook. If you have any issues with regards to the service specification, terms and conditions or questionnaires then you must raise these via the NEPO portal before the closing date. Any queries with regards to your submission should also be raised in good time before the closing date. No submission, proposals or negotiations will be considered outside of the NEPO portal.
The Quality Questionnaire and Financial Workbook is worth 100 points. The questions seek to explore potential Contractors’ backgrounds and experience relating to the service, their approach to social value and their price breakdown.
Prospective providers must demonstrate experience of and commitment in the provision of, a high-quality, cost-effective service, paying particular attention to the service specification requirements where applicable.
NEPO REF: OPENPR21102026203159221
The Business Questionnaire, Financial Workbook and Quality Questionnaire must be completed and uploaded to the NEPO portal www.open-uk.org before 2pm on Friday 27th November 2026. Please note: the successful provider may need to provide further information on Health and Safety, Enhanced Disclosure Checks and Financial Records.
It is anticipated that contracts will be awarded no later than Friday 18th December 2026.