Hartlepool Borough Council

Bulky Waste

Bulky Household Waste Service

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The standard collection will be charged at £15.00 for up to 3 items.

There is a discount available for any named householder in receipt of a means tested benefit. The discounted collection will be charged at £7.50 for up to 3 items.

Valid benefits include:

  • Income Support
  • Job Seekers Allowance (Income Based)
  • Employment Support Allowance (Income Based)
  • Pension Credit (Guaranteed Credit)
  • Housing Benefit
  • Council Tax Benefit 

The Bulky Household Waste Collection is available for all properties within Hartlepool:

  • Each collection can remove up to 3 items
  • Households can request an unlimited number of collections a year, however a maximum of three collections can be booked at any one time (total 9 items)

Items that can be presented for collection include things that you would normally take with you when moving house. Please see the "What we will take" and "What we will NOT take" pages for more information. 

Garden waste and black bags of domestic refuse will not be taken.

Other items the Council will not take include hazardous materials such as asbestos and fluorescent light tubes, car parts, fence panels and garage doors.

Items should be presented outside ready for collection and easily accessible ON THE DAY OF COLLECTION.  They should not be left outside on the front street overnight.

Collections can be arranged at the Civic Centre Reception.  Alternatively, please telephone Hartlepool Connect on 01429 523332.


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Contact us

Telephone: 01429 266522

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