Report a problem with your bin
Please click on the links below to report a problem with your bins:
Report a damaged bin
Report a damaged Communal Bin
All properties have been issued with a Green Bin, Brown Bin, Grey Bin or Communal Bin. If your wheeled bin is lost or stolen you will need to purchase a replacement at a cost of £25.
Order a New Bin
Alternatively you can make a payment by:
- Telephone: 01429 523333*
- In Person: Civic Centre, Victoria Road , Hartlepool *
* (Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 16:30)
If your green wheeled bin is lost or stolen you can book a one-off collection of your waste to give you the opportunity to search for your bin. If you would like to book this service please call the number above.