MyAccounts
The Council has introduced a new digital service for residents to access and view their Council Tax account online.
MyAccounts provides residents with quick and easy access to view and download their Council Tax bill, together with requesting other services such as:
- apply for council tax support
- apply for a discount
- setting up a direct debit
- paying a your council tax
- cancel a single person discount
- apply for second adult rebate
- notify us that someone has died
- request a PayPoint card
- check a Council Tax band
- report fraud - Benefit, Council Tax or Single Person Discount
This new service also supports the Council’s sustainability pledge, reducing its carbon footprint through a reduction in paper, printing and postage.
You can access MyAccounts via HBC Online by following this link: HBC Online.
Payments
Payments can be made online by clicking following this link, pay my Council Tax, or by scanning this QR Code:
To pay by standing order or through a banking app, please use the following:
Sort Code: 30-00-00
Account Number: 00321168
Payment Reference: your Council Tax or Business Rates account number
Support
To help you set up and use MyAccounts, we have created a number of 'how to' videos, as well as PDF guides. All guides will open in new windows.
Video Guides
- How to set up an HBC Online account
- How to link your Council Tax account
- How to view your Council Tax
- How to unlink your Council Tax account
- How to save the link to your desktop / mobile home-screen: Android | Windows PC | iPhone