Disclosure and Barring Service

Due to their level of contact with children or vulnerable adults, some organisations may require their staff or volunteers to undergo a Disclosure and Barring Service (DBS) check (formerly a CRB check).

For further information on the DBS process and the job roles that are eligible for a check visit gov.uk 

Can you carry out a DBS check for me?

Hartlepool Borough Council is registered with DBS as an 'umbrella body'. This means, that in addition to carrying out DBS checks for our own staff, we are able to complete DBS checks for other businesses and organisations.

Before we are able to complete DBS checks for others businesses and organisations they must be registered us. For information on registering as an admitted body please contact the Customer Service team.

A full list of 'umbrella bodies' can be found at gov.uk   

How do I arrange a DBS disclosure?

Contact the Customer Service team by phone - 01429 523331. It is best if we speak to the applicant rather than someone phoning on your behalf so we can get the information we require and let you know what ID and payment will be required for your application.

DBS applications are carried out by Customer Services at the Civic Centre. A member of the team will complete the DBS application with you; this will take approximately 10 minutes.

What information do you require prior to the application?

  • Applicant name
  • Applicant home address
  • Contact telephone number
  • Job title
  • Line manager's name
  • Whether your post is paid or voluntary
  • Whether you will be working with vulnerable adults, children or both 

 Definition of voluntary role

What options are available to attend for a DBS application?

Applications can be carried out in two ways;

  1. Appointment we offer various appointment times; you will be informed of the next available appointment when you call. 
  2. Drop in - you can attend the Civic Centre during any time during opening hours to complete your application.
    • Monday to Thursday 8:30am - 5:00pm
    • Friday 8:30 - 4.30pm

What do I need to bring with me?

To proceed with your application we will need;

  • Identification - you will be informed of what ID is required when you call us prior to your visit
  • Admitted Body Authorisation form
  • Payment / proof of payment  - you will be informed of the charge when you call us prior to your visit

How much does it cost?

Fees are subject to annual review; the below charges are applicable from 1 April 15 - 31 March 16

You will be advised of your application route when you contact Customer Service. If a ISA Adult First (previously POVA) check is required a payment of £6 is required in addition to the below fees

 Volunteer  Route one  £9.60
 Volunteer  Route two or three  £14.60
 Paid  Route one  £56.00
 Paid  Route two or three  £61.00

How do I make payment?

Payment can be taken either by telephone on 01429 523334, or by the Customer Service Assistant during your appointment.

Payment must be made prior to or during the application process; we are unable to invoice for applications completed.  

What happens after the application?

Applications can take up to six weeks to be processed by DBS. You can track the progress of your application online with the Disclosure and Barring Service.

Once your check is completed DBS will send you a certificate listing the results.  To enable a decision to be made about your employability we will need to see your certificate. You will be informed of how to do this at the time of your application.

Hartlepool Council is committed to ensuring the security and confidentiality of DBS information.  Our policy for secure storage, handling, use, retention and disposal of DBS disclosure information can be found here - HBC DBS Storage Policy