Victim Services and Crime Prevention

The Victims Service provides free, confidential and independant support to victims and their families to cope with the immediate impacts of crime, anti-social behaviour and hate and to recover from the harm experienced.

The Victims Service enables victims to live safely and securely in their own home, and to improve their quality of life and sense of well being.

The Victims Service offers:

  • Someone to talk to in confidence
  • Information on court procedures
  • Help in dealing with other organisations
  • Information about compensation and insurance

Please contact the Victim Services Officer on 01429 523100; opening hours: 9am-5pm (Monday to Thursday) and 9am-4.30pm (Friday).

Crime Prevention

Crime Prevention is a crucial part of the Safer Hartlepool Partnership aim to help keep crime down in the town as well as building public confidence and making people feel safer in themselves and in their homes.

The Victim Services Officer works within the community to provide residents with information, advice and support to help prevent them from becoming a victim of crime.

The Victim Services Officer conducts personal home safety visits which involves a risk assessment of the property before advising what crime prevention materials need installing to the property to improve security. Where appropriate this may include the service installing crime prevention equipment.

If you have been affected by crime, anti-social behaviour or hate, or wish to speak to the Victim Services Officer regarding any issues surrounding personal, home or vehicle safety please contact Hartlepool Community Safety Team on 01429 523100.