Worried about someone - Safeguarding Adults

If you are worried about an adult who is being harmed or an adult who cannot protect themselves from harm, the following information may help you to decide if you need to contact us.

What to do

If you are worried about someone being abused or neglected please contact:

The Integrated Single Point of Access (iSPA)

You can contact the iSPA Monday Thursday 8:30am-5pm, Friday 8:30am – 4:30pm

Tel: 01429 523390

SMS: 078336 72357

Email: ispa@hartlepool.gov.uk

If you need urgent help when our offices are closed, you can contact the Emergency Duty Team on 01642 524552

Our aim is to safeguard adults against abuse and to raise awareness through the community to prevent further abuse.

Click on the image below to view animated videos which provide advice and information on some of the different forms of adult abuse and neglect.

Contact your local Adult Social Care Team 

• Hartlepool: 01429 523390 / iSPA@hartlepool.gov.uk
• Stockton-on-Tees: 01642 527764 /firstcontactadults@stockton.gov.uk
• Middlesbrough: 01642 065070 / adultaccessteam@middlesbrough.gov.uk 
• Redcar & Cleveland: 01642 771500 / accessadultsteam@redcar-cleveland.gov.uk

If you have a concern on an evening or weekend, please call the Emergency Duty Team on 01642 524522. You can report vert serious abuse and neglect to Cleveland Police by calling 101 or 999 in an emergency.