Early Help

What is Early Help?

Most Families experience challenging times. Early Help is about identifying where a child and their family might need support in either the early years of a child's life or in the early stages of a problem at any time in their childhood.

There are a number of Early Help services available to children and families, some of which are listed below.


SureStart Children's Centres

Sure Start Children's Centres are a 'one stop shop' for children and their families where skilled staff are on hand to give help, advice and guidance.

You can visit a Children's Centre for health advice, parenting and family support, play sessions, childcare, help to get a job or training, or simply a place to meet other parents.

Children's Centre Directory


Universal Pathway Plus

This is an enhanced service for all families who have a pregnancy and live in the most disadvantaged communities in the town and all teenage and Asylum Seeking parents-to-be regardless of where in Hartlepool they live. The service will be available for each family at 20 weeks pregnant and will last until the baby is 2 years old. Families will be supported by an integrated team of Midwives, Health Visitors and Family Support Workers to access Children's Centre services and other support in their local communities through the allocation of a consistent worker throughout the child's early years.


Early Help Locality Teams

The North and South Locality Teams provide multi-agency support for children, young people and families at the earliest opportunity.  This support can be accessed through the Common Assessment Framework (CAF). To find out more about this, speak to your Midwife, Health Visitor, School or Youth Worker, or call The Children's Hub on 01429 284284 


Local Welfare Support

The Children's Hub will consider making an award for welfare support to those applicants that are living in Hartlepool and who meet the qualifying criteria. For more information and details on how to apply, click on the link below:

Local Welfare Support 


Food Bank Services

Every day people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. Food banks rely on food donations to feed local people in crisis.  

Care professionals such as Doctors, Health Visitors, Social Workers, Citizens Advice Bureau staff, the Police and Probation Officers amongst others identify people in crisis and issue them with a food bank voucher.

Food bank clients bring their voucher to a foodbank centre where it can be exchanged for three days supply of emergency food. Volunteers meet clients and are able to signpost people to agencies able to solve the longer-term problem.

Further information can be found in the links below.

Trussell Trust Foodbank

Food Connect Foodbank

Hartlepool Foodbank


School Uniform Recycling Scheme

The Children's Hub run a free school uniform recycling scheme.  They can help if you are struggling to afford uniforms for your children and have a range of good quality clothing in different sizes and colours. Contact The Children's Hub on 01429 284284.

A number of schools in Hartlepool also run their own recycling schemes.

School Uniform Recycling