Concessionary Fares - how to apply for or renew your bus pass

Applying for your Bus Pass

Apply for a pension age bus pass

Apply for or renew a disabled bus pass

(passes issued for disability purposes require a full reapplication)


Applications for a bus pass can also be made in person at the Civic Centre

Opening times: Monday to Thursday, 9am to 5.00pm; Friday, 9am to 4.30pm


Renewal of Pension Age Bus Passes

Bus passes need to be renewed every four years and renewal is free.

Renew a pension age bus pass

You can inform us of any changes to your details by clicking on the link below or telephoning 01429 523331

Change of Circumstances or Cancel a Bus Pass

Report a change in circumstances or cancel a pass

Lost and Stolen Passes

Replace a pass due to loss, theft or damage

A replacement fee of £5.00 will be payable for any lost passes.

In the event your pass is stolen, please report this to the Police and obtain a crime reference number.  If you provide this, your new pass will be issued free of charge.