CORONAVIRUS: Residents reminded about Support Hub

Published Wednesday, 1st April 2020

Residents across Hartlepool are being reminded about a Support Hub launched to help anyone who is self-isolating or otherwise unable to leave their home during the Coronavirus outbreak.

Hartlepool Support Hub offers:

  • Information and advice
  • Emotional support
  • Delivery of shopping, newspapers and prescriptions; and
  • links to other additional services which are offering support

People can contact the Hub by:

  • Telephoning 01429 272905 (10am-4pm Mondays to Fridays and 10am-12 noon on Saturdays) or
  • Emailing

Jill Harrison, Hartlepool Borough Council’s Director of Adults and Community-Based Services, said: “We’re already receiving hundreds of calls each and every day but I want to remind residents we are here to support anyone self-isolating or unable to leave their home.

“We’ve really tried to get the message to as many residents as possible and the number of calls we are receiving would suggest this has worked.

“However, we are also aware not everyone is online and I would encourage people to pass on the Support Hub contact details to anyone they know who might not use social media.”

Meet the team:

Staff from across Hartlepool Borough Council are making the Support Hub possible and helping residents stay safe, stay well and stay connected.

Mike normally works as an Instructor at Carlton Adventure – a facility provided by Hartlepool Borough Council – but is currently offering his services as a driver for the Hub delivering food parcels and collecting prescriptions.