Important changes to social housing applications

Published Tuesday, 21st February 2023

Important changes are happening to the way people register and apply for social housing in Hartlepool.

Hartlepool Borough Council is leaving the Tees Valley Lettings Partnership that currently uses Tees Valley Homefinder and is introducing its own system and website called Hartlepool Home Search.

Karen Kelly, the Council’s Principal Housing Strategy Officer, explains: “Hartlepool residents or people wanting to move to Hartlepool will use a new system that has been designed to make the best use of available housing stock.

“The Council has a new allocation policy that will be introduced to meet local housing needs and one that can adapt to changing demands.”

At the moment Tees Valley Homefinder will continue to be used by other local authorities and housing providers to advertise their properties which are not in Hartlepool, and anyone wanting to apply for one of those will still be able to use their existing Homefinder account.

Anyone wanting to apply for a property in Hartlepool can use Homefinder until Hartlepool Home Search goes live for property adverts in April.

Unfortunately it’s not possible for people to transfer their current application over from Homefinder to Hartlepool Home Search, so existing applicants are asked to register for a new account from Monday 27th February onwards at www.hartlepoolhomesearch.co.uk

New applicants will be able to pre-register an account at www.hartlepoolhomesearch.co.uk from the same date.

or more information or any questions regarding the changes visit www.hartlepoolhomesearch.co.uk from Monday 27th February, call the Council’s Housing Waiting List Team on 01429 806834 or email housingwaitinglist@hartlepool.gov.uk