Appealing a Parking Penalty Charge Notice (HX)

I have been visited by Enforcement Agents

Enforcement Agents have contacted you because:

  • you received an Order for Recovery, and
  • you did not pay the debt or submit a Witness Statement within 21 days

At this stage, the debt has been passed to Enforcement Agents to collect.

What this means for you

Once an Enforcement Agent has been issued with a warrant of execution:

  • you can no longer appeal to the Council
  • you should contact the Enforcement Agent as soon as possible to arrange payment
  • additional fees may be added to the amount you owe

Get independent advice about your rights

Enforcement Agents must follow strict rules about what they can and cannot do.

You can read official government guidance to understand:

  • your rights
  • what Enforcement Agents can do
  • how to deal with them

Read government advice on dealing with Enforcement Agents

Eligibility for a Late Witness Statement

In some circumstances, you may be able to apply to submit a Late Witness Statement.

You can only do this if one of the following applies:

  • you did not receive the Notice to Owner
  • you appealed to the Council within 28 days of receiving the PCN and did not receive a Notice of Rejection of Representations
  • you appealed to the Traffic Penalty Tribunal and did not receive a response
  • you paid the PCN within 28 days of the Notice to Owner

You must not apply for a Late Witness Statement for any other reason.

What you need to complete a Late Witness Statement

You must complete both of the following forms:

  • Form TE7 – application to file a statement out of time

  • Form TE9 – witness statement for unpaid penalty charges

If you need help getting the forms

You can contact the Traffic Enforcement Centre (TEC) to request the forms.

  • telephone: 0300 123 1059
  • opening hours: 8:30am to 4pm, Monday to Friday

How to submit the completed forms

You must send the completed forms directly to the Traffic Enforcement Centre.
Do not send them to Hartlepool Borough Council.

Send the forms by post to:

County Court Business Centre
St Katharine’s House
21 to 27 St Katharine’s Street
Northampton
NN1 2LH

Or email them to:
TEC@justice.gov.uk