Gambling-related harms

Where to get support


NHS Northern Gambling Clinic

  • The Northern Gambling Clinic provides specialist addiction therapy and recovery to people affected by gambling addiction
  • Telephone: 0300 300 1490
  • Email:
  • Address: Regus, 30 Cloth Market, Newcastle upon Tyne, NE1 1EE


  • NECA provide gambling advice and gambling support methods to help those experiencing harms to alter behaviours.
  • Telephone: 0191 562 3309
  • Email:


  • GamFam provide support for affected others online.
  • They are a registered charity and can be accessed via:

Chapter One

  • This is an online resource that helps to raise awareness of gambling harms and how and where to get help.
  • They are a resource for everyone affected by gambling and can be accessed via:

National Helpline

  • Telephone: 0808 8020 133
  • This is open 24/7


Blocking and exclusion tools

Betting Shops

Licensed betting shops all operate exclusion schemes. Exclusion lasts for 12 months and can be done in person or via MOSES (multi operator self exclusion scheme).

Blocking gambling transactions through the bank
Many UK banks provide free tools to block transactions categorized as gambling. These can be applied to each bank card.

Self exclusion from online gambling
To self exclude from an online gambling company, each company needs to be contacted through the responsible gambling pages of the website or through the Remote Gambling Association.

GAMSTOP is a free service that will block opening or accessing gambling accounts in the person’s name with all licensed online UK gambling companies. Sign up can be for 6 months, 1 year or 5 years


Tools to support gambling related harm conversations & interventions

A language guide has been produced collaboratively with the Greater Manchester and Yorkshire and the Humber regional gambling related harm teams.

Words can hurt – Language guide for gambling harms | North East (

A King’s College London guide and study on the questions local authorities should ask surrounding gambling in adult social care settings.

Guidance_for_ASC_staff_identifying_and_supporting_people_affected_by_Gambling_Harms.pdf (

The MECC Gambling Harms page has been updated with conversation starter prompts, information about advice and services available in the North East.

MECC | Service (

ADPH Y&H have produced a public health framework for gambling harm reduction, with much of their work aimed at local authorities, where you can find insight on how to influence the wider gambling harms environment.

public-health-framework-for-gambling-related-harm-reduction-sept-2019.pdf (