12.0 Managing highways maintenance contracts effectively
Only answer this sections if you utilise a contractor to deliver any of your carriageway maintenance operations, including: structural maintenance, planned repairs / patching, or reactive repairs / patching
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ID |
Question |
Yes / No |
|---|---|---|
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12.1.1 |
Does your authority retain in‑house technical capability to independently assess maintenance interventions proposed by contractors? |
Yes |
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12.1.2 |
Do you routinely analyse actual unit costs (for example £/m² of road surface treatments, or £/pothole repair) for core highways maintenance activities delivered under contract and compare them against benchmarks or historic performance? |
Yes |
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12.1.3 |
Do you have defined KPIs for your highways maintenance contract(s), and are they actively monitored by your authority to manage performance? |
No |
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12.1.4 |
If reactive pothole repairs are delivered by a contractor, do your contracting arrangements incentivise single‑visit permanent repairs where it is safe and appropriate to do so? |
N/A |
12.1.5 Evidence summary
Free text – maximum 100 words
12.1.6 Further context
HBC manage the highway maintenance programme in house via the Consultancy Services which contains Highway, Structural and Drainage Engineers amongst others.
We operate highway maintenance under a 3 year contract and HBC staff monitor submissions and rates against the NEPO framework to ensure we always receive best value for money. The current contract involves bringing the network to an acceptable standard to enable other surface treatments (alongside resurfacing) to be included in the programme. One area of concern are the concrete roads in the town, of which there are several, and the possible need to introduce a method of preventative maintenance which would prolong the life of these roads.
Reactive pothole repairs are carried out via in house works gangs. Single visit repairs are always encouraged but for many traffic management planning is required and therefore temporary repairs are usually implemented initially.