Request Disclosure of CCTV Images or Information

Data Protection – Subject Access Requests

Hartlepool’s Public Space CCTV system records images from all CCTV cameras on a 24/7 basis for 31 days. After 31 days any CCTV images recorded are automatically overwritten by the CCTV system. The Council does not operate any dummy CCTV cameras. 

Under the Data Protection Act 2018 and the General Data Protection Regulation, CCTV images which involve a living person who can be identified from the image are classed as personal data. A person has the right to ask for a copy of any personal data regarding them held by the Council. This request is called a Subject Access Request.

Under the Act the Council must respond within one month. No fee will be charged by the Council for a Subject Access Request.

When making a Subject Access Request a person will be required to provide proof of their identity to show that they are the person in the images requested, and a reasonable date and time period, along with the area involved to help the Council to find the images.

When images requested are held by the Council arrangements will be made to temporarily keep them to ensure that they remain available until a Subject Access Request has been processed.

Subject Access Requests should be sent to the Council’s Legal Services Division. They will consider the request and write to the person involved to inform them of the Council’s decision, and where appropriate to make arrangements to provide them with the images.

Subject Access Requests will not be granted in circumstances involving proceedings related to the prevention and detection of crime, the apprehension of offenders, or the administration of justice where disclosure may prejudice proceedings. Other disclosure rules may also apply.

Subject Access Requests should be sent to:

Information Access Request
Legal Services Division
Hartlepool Borough Council
Civic Centre,
Victoria Road,
Hartlepool,
TS24 8AY
E-mail: dataprotection@hartlepool.gov.uk

 

Freedom of Information Requests

Hartlepool’s CCTV system is subject to the Freedom of Information Act 2000. This Act provides public access to certain information held by the Council regarding its services and activities - subject to certain conditions and exemptions. The Council has a duty to respond to requests within 20 working days.

Freedom of Information requests must be in writing and should be sent to:

Freedom of Information Officer
Hartlepool Borough Council
Legal Services Division,
Civic Centre,
Victoria Road,
Hartlepool,
TS24 8AY

 

E-mail: freedomofinformation@hartlepool.gov.uk

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