Hartlepool Borough Council Subscribed Garden Waste Service – Terms and Conditions 2025

Moving house

a) Each subscription is linked to a particular property or household, if you move house the garden waste bin must be left at the property. Unless the subscription is transferred (see below) the collection will continue at this property until the subscription is complete.

b) If a resident moves house and wishes to transfer the subscription to a new address and suspend the service at their original residence, then it shall be the responsibility of the subscription holder (ie the resident) to transport the bin to the new property, and to inform the Council of the change of address. The Council must be informed prior to the move to ensure that the resident does not miss a collection.

c) Subscription arrangements/transfers are the responsibility of the home owner