Hartlepool Borough Council Subscribed Garden Waste Service – Terms and Conditions 2025

Presenting garden waste bins

a) Garden waste bins must be presented at the curtilage on the boundary of the property identified by the postal address by 7.30am on the day of collection at the same point as the refuse and recycling collection bins.

b) All garden waste bins must be clearly visible from the road, without any obstruction, and away from hedges and walls.

c) Bins should be presented with the sticker / handle facing the road so that the crews can easily identify those within the scheme.

d) It is the residents’ responsibility to ensure that the garden waste bins are brought back onto their property on the same day.

e) An assisted collection service is available upon request for eligible households. Properties that have an agreed assisted collection that has been arranged by the Council, must place the garden waste bin at the agreed collection point by 7.30am on the specified day of collection