Garden waste collections
a) Garden waste must be presented for collection in the brown, 240 litre Council issue wheeled bins.
b) Residents with existing, smaller 140 litre bins will be subject to the same annual subscription charge or are eligible for a free exchange to a 240 litre bin. The free exchange will be a reconditioned bin.
c) Bins are provided for use by the householder but remain the property of the Council.
d) If requested, householders can be provided with additional garden waste bins but they will need to pay an additional subscription cost plus there will be a one off charge for the supply of the additional bin.
e) A maximum of 4 garden waste (brown) bins can be supplied to each property.
f) In new build properties or where garden waste collection services have not been previously provided, householders will be required to purchase a bin via the Council in order to subscribe to the service. No property will receive a bin for free, and the standard bin charge will be applied in addition to the subscription fee.
g) Requests for garden waste bins will be logged and issued by the Council within a reasonable timescale, but lead times will be dictated by demand. Residents are therefore encouraged to request bins at the earliest opportunity. If a resident misses a garden waste collection whilst waiting for delivery of a bin, the Council will not be obliged to return to provide the missed collection.
h) The garden waste bins will be supplied clean and in a usable condition. The registered person is responsible for the general condition and cleaning of the garden waste bin whilst in their possession.
i) There will be a charge for to replace bins which are lost or stolen. The charge will be determined by the Council in their absolute discretion. The Council accepts no liability for garden waste bins used for any purpose other than for the collection of garden waste.
j) The council reserves the right in their absolute discretion to remove all garden waste bins that are not used for the service or if there is evidence of misuse.
k) On payment of the annual subscription the Council will issue each householder with a bin sticker.
l) Stickers should be placed below the bin handle on the back of the bin.
m) Bins should be presented with the sticker clearly visible. Bins without valid stickers will not be collected.
n) If stickers are lost / damaged / or stolen please request a repair.
o) Broken bins will be repaired or replaced and should be reported online.
p) Garden waste should not be placed in the general waste bin (green bin) as it may prevent it from being collected.
q) Residents who do not wish to subscribe to the service may retain the brown bins at their property or may request for them to be collected. If you wish to have your bin collected please use the online form
r) Brown bins that are not required will be added to a list for collection. The collection will be undertaken when there is capacity in the service to do so.
s) The Council may decide to suspend brown bin removal bookings, either permanently or temporarily, if demand dictates.
t) Residents who have asked for their brown bin to be collected but whom later decide that they want to subscribe to the service will be charged the full price of a replacement bin.