Automatic renewal
a) Residents who opt into the automatic renewal service will be contacted by the Council by email. The email will advise of the annual fee and date the Direct Debit will be taken.
b) Residents can choose to opt-out of automatic renewal at any time by contacting Customer Services on 01429 523333.
c) Residents are required to keep their Direct Debit information up to date and can do so by contacting Customer Services on 01429 523333 to advise of any change.
d) We will attempt to take the Direct Debit on the notified date. If we are unsuccessful the Council will notify you by email.