Help with bin collections for people with mobility difficulties
If you can’t move your bin to the kerbside due to a disability or health condition, we can help. We’ll collect your bin from an agreed location, empty it, and return it.
Who can get help?
You can request this service if you live alone (or no one else at your home can help) and meet one of the following:
- registered as blind or severely sight-impaired
- in receipt of either a Certificate of Vision Impairment (CVI) or a BD8 form, signed by a consultant ophthalmologist, stating that you are severely sight-impaired and wish to be registered as severely sight-impaired with Hartlepool Borough Council
- in receipt of the higher rate of the mobility component of Disability Living Allowance (DLA)
- in receipt of a Personal Independence Payment (PIP) and meet a 'moving around' descriptor of the mobility component because you cannot stand or are unable to walk no more than 50 metres. This is a score of 8 points or more
- in receipt of War Pensioners' Mobility supplement
- in receipt of a tariff within 1-8 (inclusive) of the Armed Forces Compensation Scheme and have been assessed as having a permanent and substantial disability which causes inability to walk or very considerable difficulty in walking
- palliative care
- Blue Badge holder
- aged 80 or over
If you do not meet any of the above criteria you may still be eligible for a non-automatic qualification for an assisted collection. Each non-automatic application will be dealt with sympathetically on a case-by-case basis. A member of the Waste Team will conduct a home visit to discuss the application with you.
You can also: