The Council welcomes feedback and wants to learn from both good and bad experiences. This will help improve services we offer across the Council.
If your feedback is specifically about an officer of the Council, it will be shared with the individual and their manager. The service may wish to contact you to discuss your comments further, but this may not always be the case.
Regular updates on customer feedback are provided to senior officers and Councillors to ensure that what we are learning drives improvements in our services.
