Document downloads - Adults and older people

The following document downloads are available for download. Downloads in PDF format can be read using Adobe Reader.

MS Word and Powerpoint files can be read by using their respective applications or any alternatives.

Available downloads

Adult Social Care Documentation
- Bullying
  - File type: PDF
  - Size: 4.42 MB
- How to get a bus pass
  - File type: PDF
  - Size: 3.17 MB
- Paying for Long Term Care
  - File type: PDF
  - Size: 312.06 KB
- Service User Experience Sampling
  - File type: PDF
  - Size: 268.45 KB
- The Social Care Record Guarantee
  - File type: PDF
  - Size: 85.36 KB
- How to complain about a care home or care in your home
  - File type: PDF
  - Size: 466.02 KB
- Help us to do better
  - File type: PDF
  - Size: 310.72 KB
- What does the First Contact and Support Hub do?
  - File type: PDF
  - Size: 303.89 KB
- Code of Practice for Employers of Social Care Workers
  - File type: PDF
  - Size: 63.19 KB
- Reducing Harm from falls
  - File type: PDF
  - Size: 1.12 MB
- Supporting Victims and Witnesses with a Learning Disability - CPS Policy
  - File type: PDF
  - Size: 201.4 KB
- Supporting Victims and Witnesses with Mental Health Issues - CPS Policy
  - File type: PDF
  - Size: 196.93 KB
- Deprivation of Liberty Guidance (DOLS)
  - File type: PDF
  - Size: 505.34 KB
- Multi Agency Risk Assessment Conference (MARAC) Practice Guidance
  - File type: PDF
  - Size: 432.51 KB
- Running and Missing Adults Guidance
  - File type: PDF
  - Size: 305.99 KB
- Assessment and Eligibility Case Study
  - File type: PDF
  - Size: 178.81 KB
- Assessment and Eligibility Slide Pack
  - File type: PDF
  - Size: 456.83 KB
- Assessment and Eligibility Workbook
  - File type: PDF
  - Size: 1 MB
- Eligibility Handout
  - File type: PDF
  - Size: 361.93 KB
- Proportionate Assessment Exercise
  - File type: PDF
  - Size: 138.65 KB
- Substantial Difficulty Handout
  - File type: PDF
  - Size: 246.01 KB
- Care and Support Planning Factsheet
  - File type: PDF
  - Size: 114.44 KB
- Care and Support Planning Slide Pack
  - File type: PDF
  - Size: 474.05 KB
- Care and Support Planning Workbook
  - File type: PDF
  - Size: 1.18 MB
- Adult Safeguarding - Sharing Information
  - File type: PDF
  - Size: 483.93 KB
- Care Act - Implications for Safeguarding Adults Briefing
  - File type: PDF
  - Size: 322.81 KB
- Care Act - changes to the police role in the safety and protection of adults at risk of harm and abuse briefing
  - File type: PDF
  - Size: 195.73 KB
- Safeguarding Factsheet
  - File type: PDF
  - Size: 122.21 KB
- A Carer's Experience
  - File type: PDF
  - Size: 180 KB
- Care Act - A Whole Family Approach identifying Young Carers
  - File type: PDF
  - Size: 1020.32 KB
- Carer's Eligibility Handout
  - File type: PDF
  - Size: 361.71 KB
- Subject Access Request Guidance
  - File type: PDF
  - Size: 428.17 KB
- HBC Contribution Policy for non-residential support
  - File type: PDF
  - Size: 111.27 KB
- The Care Act - Overview
  - File type: PDF
  - Size: 518.87 KB
- Information for staff, carers and the whole family approach
  - File type: PDF
  - Size: 365.53 KB
- National Eligibility Criteria for Social Care Staff
  - File type: PDF
  - Size: 345.94 KB
- The Care Act in a nutshell - A4
  - File type: PDF
  - Size: 237.84 KB
- The Care Act in a nutshell - A3
  - File type: PDF
  - Size: 237.33 KB
- Wellbeing Exercise
  - File type: PDF
  - Size: 291.14 KB
- Wellbeing Handout
  - File type: PDF
  - Size: 333.02 KB
- Personalising Care and Support Planning Factsheet
  - File type: PDF
  - Size: 58.78 KB
- The Care Act - The law for Carers presentation
  - File type: PDF
  - Size: 160.93 KB
- The Care Act - The law for carers factsheet
  - File type: PDF
  - Size: 123.53 KB
- Reablement and Connecting Communities - an overview
  - File type: PDF
  - Size: 28.1 KB
- Dementia Friendly Environments Checklist
  - File type: PDF
  - Size: 159.57 KB
- Dementia Awareness raising options for staff
  - File type: PDF
  - Size: 179.69 KB
- Helpsheet for Customer Facing Staff
  - File type: PDF
  - Size: 174.73 KB
- Think about a memory aware high street scheme
  - File type: PDF
  - Size: 201.86 KB
- Dementia - Why we need to be Dementia Friendly
  - File type: PDF
  - Size: 163.88 KB
- Directory of Services for Dementia
  - File type: PDF
  - Size: 143.45 KB
- Safeguarding Protocol for responding to serious concerns about a service provided for adults
  - File type: PDF
  - Size: 568.51 KB
- Deprivation of Liberty Guidance (DOLS)
  - File type: PDF
  - Size: 505.34 KB
- Policy and Procedures Subgroup Terms of Reference
  - File type: PDF
  - Size: 136.25 KB
- Performance Audit and Quality Assurance Subgroup Terms of Reference
  - File type: PDF
  - Size: 139.08 KB
- Learning Training and Development Subgroup Terms of Reference
  - File type: PDF
  - Size: 62.09 KB
- Communication and Engagement Subgroup Terms of Reference
  - File type: PDF
  - Size: 138.23 KB
- Teeswide Safeguarding Adults Board Terms of Reference
  - File type: PDF
  - Size: 217.54 KB
- Multi Agency Risk Assessment Conference (MARAC) Practice Guidance
  - File type: PDF
  - Size: 432.51 KB
- Managing Allegations against adults in a position of trust who work for HBC with adults who have care and support needs (LADO)
  - File type: PDF
  - Size: 445.64 KB
- Running and Missing Adults Guidance
  - File type: PDF
  - Size: 305.99 KB
- Safeguarding Adults at risk - British Transport Police Referral Form
  - File type: PDF
  - Size: 411.38 KB
- Teeswide Inter-agency Safeguarding Adults Alert Form (Handwritten)
  - File type: PDF
  - Size: 215.08 KB
- Teeswide Inter-agency Safeguarding Adults Alert Form (Electronic)
  - File type: DOCX
  - Size: 813.06 KB
- Record of Multi Agency Initial Meeting (Electronic)
  - File type: DOCX
  - Size: 92.17 KB
- Record of Multi Agency Initial Meeting (Handwritten)
  - File type: PDF
  - Size: 203.6 KB
- Record of Multi Agency Review Meeting (Handwritten)
  - File type: PDF
  - Size: 208.05 KB
- Record of Multi Agency Review Meeting (Electronic)
  - File type: DOCX
  - Size: 94.28 KB
- Record of Multi Agency outcome and Lessons Learned Meeting (Handwritten)
  - File type: PDF
  - Size: 255.98 KB
- record of Multi Agency outcome and Lessons Learned Meeting (Electronic)
  - File type: DOCX
  - Size: 90.89 KB
- Care Quality Commission Safeguarding Protocol
  - File type: PDF
  - Size: 291.6 KB
- Code of Practice for Social Care Workers and Employers
  - File type: PDF
  - Size: 63.35 KB
- A legal guide for practitioners - Safeguarding Adults at risk of harm
  - File type: PDF
  - Size: 1.42 MB
- Supporting Victims and Witnesses with a Learning Disability - CPS Policy
  - File type: PDF
  - Size: 193.22 KB
- Supporting Victims and Witnesses with Mental Health Issues - CPS Policy
  - File type: PDF
  - Size: 133.08 KB
- Practice Guidance on the involvement of Independent Mental Capacity Advocates in Safeguarding Adults
  - File type: PDF
  - Size: 494.1 KB
- Summary of updated Health Protection Legislation
  - File type: PDF
  - Size: 41.78 KB
- Independence, Choice and Risk - A guide to best practice in supported decision making
  - File type: PDF
  - Size: 278.95 KB
- Assessment Information for Staff
  - File type: PDF
  - Size: 375.58 KB
- Overview of The Care Act Factsheet
  - File type: PDF
  - Size: 520.49 KB
- Carers and the Whole Family Approach - Information for Staff
  - File type: PDF
  - Size: 365.44 KB
- National Eligibility Criteria for Social Care Staff
  - File type: PDF
  - Size: 345.49 KB
- Adult Services Staff Briefing Presentation - January 2015
  - File type: PDF
  - Size: 705.56 KB
- The Care Act in a Nutshell - A4
  - File type: PDF
  - Size: 240.24 KB
- The Care Act in a Nutshell - A3
  - File type: PDF
  - Size: 237.32 KB
- Wellbeing Handout
  - File type: PDF
  - Size: 331.5 KB
- Wellbeing Exercise
  - File type: PDF
  - Size: 291.15 KB
- Assessment and Eligibility Case Study
  - File type: PDF
  - Size: 178.81 KB
- Assessment and Eligibility Slide Pack
  - File type: PDF
  - Size: 456.83 KB
- Eligibility Handout
  - File type: PDF
  - Size: 58.84 KB
- Proportionate Assessment Exercise
  - File type: PDF
  - Size: 138.65 KB
- Substantial Difficulty Handout
  - File type: PDF
  - Size: 241.43 KB
- Care and Support Planning Factsheet
  - File type: PDF
  - Size: 114.44 KB
- Care and Support Planning Slide Pack
  - File type: PDF
  - Size: 474.05 KB
- Care and Support Planning Workbook
  - File type: PDF
  - Size: 1.18 MB
- Adult Safeguarding - Sharing Information
  - File type: PDF
  - Size: 483.93 KB
- Implications for Safeguarding Adults Briefing
  - File type: PDF
  - Size: 322.81 KB
- Changes to the police role in the safety and protection of adults at risk of harm and abuse briefing
  - File type: PDF
  - Size: 195.73 KB
- A Carer's Experience Exercise
  - File type: PDF
  - Size: 180 KB
- A Whole Family Approach - Identifying Young Carers
  - File type: PDF
  - Size: 70.94 KB
- Carers Eligibility Handout
  - File type: PDF
  - Size: 361.71 KB
- The Law for Carers Presentation
  - File type: PDF
  - Size: 160.94 KB
- The Law for Carers Factsheet
  - File type: PDF
  - Size: 123.59 KB
- The new Reablement and Connecting Communities Services
  - File type: PDF
  - Size: 32.98 KB
- Welfare Notice to complete on screen (Microsoft Word)
  - File type: DOC
  - Size: 63 KB
- Welfare Notice to Print (PDF)
  - File type: PDF
  - Size: 410.27 KB
- Checklists for Dementia Friendly Environments
  - File type: PDF
  - Size: 163.31 KB
- Dementia Awareness raising options for staff
  - File type: PDF
  - Size: 185.1 KB
- Helpsheet for Customer Facing Staff
  - File type: PDF
  - Size: 180.02 KB
- Think about a memory aware high street scheme
  - File type: PDF
  - Size: 206.32 KB
- Why we need to be Dementia Friendly
  - File type: PDF
  - Size: 166.86 KB
- Mental Capacity Act 2005 In Practice - Learning Materials for Adult Social Workers
  - File type: PDF
  - Size: 883.32 KB
- A CPD Curriculum Guide for Social Workers on the application of the Mental Capacity Act 2005
  - File type: PDF
  - Size: 606.39 KB
- Skin Damage/Pressure Ulcer Protocol
  - File type: PDF
  - Size: 65.28 KB
- Children's Direct Payment Information
  - File type: PDF
  - Size: 379.08 KB
- Complaints Policy and Procedure
  - File type: PDF
  - Size: 597.44 KB
- Communication and Engagement Strategy
  - File type: PDF
  - Size: 781.42 KB
- Information Sharing Agreement
  - File type: PDF
  - Size: 595.4 KB
- Safeguarding Adults Review Decision Procedure
  - File type: PDF
  - Size: 350.31 KB
- Safeguarding Adult Review Notification Form
  - File type: DOCX
  - Size: 98.69 KB
- Adult Safeguarding Alert Form
  - File type: DOC
  - Size: 979 KB
- Hate Crime
  - File type: PDF
  - Size: 546.97 KB
- Hate Crime Champions Network
  - File type: PDF
  - Size: 87.97 KB
- Safeguarding Adults Training
  - File type: PDF
  - Size: 781.64 KB
- Defensible Decision Making - Assessment, Eligibility and Safeguarding
  - File type: PDF
  - Size: 1.03 MB
- Defensible Decision Making - Advice, Information, Carers, Prevention and Advocacy
  - File type: PDF
  - Size: 1013.57 KB
- Defensible Decision Making - Strategy, Choice, Commissioning and Charging
  - File type: PDF
  - Size: 831.36 KB
- Safeguarding Adults - easy-read document
  - File type: PDF
  - Size: 404.89 KB
- The Herbert Protocol
  - File type: PDF
  - Size: 3.14 MB
- Personal Budgets for Carers - Guidance for Staff
  - File type: PDF
  - Size: 430.31 KB
- Safeguarding Adults Booklet and New NHS Safeguarding App
  - File type: PDF
  - Size: 2.35 MB
- Alert Form
  - File type: DOCX
  - Size: 817.22 KB
- Using the Mental Capacity Act in the Community
  - File type: PDF
  - Size: 2.91 MB
- Pressure Ulcers and the interface with a Safeguarding Enquiry Guidance
  - File type: PDF
  - Size: 259.64 KB
- Allocations Process Advocacy
  - File type: PDF
  - Size: 153.21 KB
- Hartlepool Advocacy Hub Leaflet
  - File type: PDF
  - Size: 721.24 KB
- Advocacy Allocations Process
  - File type: PDF
  - Size: 154.94 KB
- General Advocacy Referral Form
  - File type: PDF
  - Size: 183.43 KB
- IMCA Referral Form
  - File type: PDF
  - Size: 97.47 KB
- Becoming an Employer
  - File type: PDF
  - Size: 287.61 KB
- Buddi
  - File type: PDF
  - Size: 189.42 KB
- Care in your own home - a glossary
  - File type: PDF
  - Size: 239.67 KB
- Contact Details for Department of Work and Pensions (DWP)
  - File type: PDF
  - Size: 310.39 KB
- How to contact us
  - File type: PDF
  - Size: 356.44 KB
- Deferred Payments Scheme
  - File type: PDF
  - Size: 276 KB
- Dementia - A Guide for Carers
  - File type: PDF
  - Size: 474.14 KB
- Deprivation of Liberty Safeguards (DoLS)
  - File type: PDF
  - Size: 438.02 KB
- Direct Payments
  - File type: PDF
  - Size: 212.9 KB
- Direct Payments - Key topics for employers
  - File type: PDF
  - Size: 265.86 KB
- Extra Care Housing
  - File type: PDF
  - Size: 228.88 KB
- Home Care
  - File type: PDF
  - Size: 268.84 KB
- Housing Information - glossary of housing terms
  - File type: PDF
  - Size: 246.05 KB
- Housing Options for Older People
  - File type: PDF
  - Size: 502.08 KB
- Housing Options for People with a Learning Disability
  - File type: PDF
  - Size: 393.37 KB
- Individual Service Funds (ISF)
  - File type: PDF
  - Size: 211.41 KB
- Monitoring and Review of Direct Payments
  - File type: PDF
  - Size: 208.14 KB
- NHS Continuing Healthcare - The Decision Support Tool and how to get one
  - File type: PDF
  - Size: 231.85 KB
- Occupational Therapy
  - File type: PDF
  - Size: 187.62 KB
- Personal Budgets
  - File type: PDF
  - Size: 240.53 KB
- Services for people who are Deaf or Hard of Hearing
  - File type: PDF
  - Size: 230.26 KB
- Services for people who are Visually Impaired
  - File type: PDF
  - Size: 197.42 KB
- Services for people with both Sight and Hearing Loss or Impairment
  - File type: PDF
  - Size: 197.75 KB
- Social Housing
  - File type: PDF
  - Size: 223.67 KB
- Social Worker/Social Care Officer
  - File type: PDF
  - Size: 206.35 KB
- Telecare
  - File type: PDF
  - Size: 449.6 KB
- What we do
  - File type: PDF
  - Size: 179.71 KB
- Reablement - extra help to live independently
  - File type: PDF
  - Size: 219 KB
- The process for protecting adults from abuse and neglect
  - File type: PDF
  - Size: 728.31 KB
- Managing_Allegations__LADO_
  - File type: PDF
  - Size: 439.02 KB
- HSS November 2019 intranet
  - File type: PDF
  - Size: 1.58 MB
- Making Safeguarding Personal
  - File type: PDF
  - Size: 298.88 KB
- Adult and Community Based Services - Comments and Compliments
  - File type: PDF
  - Size: 228.04 KB
- Adult and Community Based Services - Concerns and Complaints
  - File type: PDF
  - Size: 267.7 KB
- Adult Social Care Annual Complaints Form 2019-20
  - File type: PDF
  - Size: 923.07 KB
- Adult Social Care - How to ask for help and how to contact the Support Hub
  - File type: PDF
  - Size: 367.71 KB
- Keeping Adults Safe from Harm and Abuse
  - File type: PDF
  - Size: 1.03 MB
- The process for protecting adults from abuse and neglect
  - File type: PDF
  - Size: 1.02 MB
- Learning Disability - Plan on a page 2020 - 2025
  - File type: PDF
  - Size: 819.97 KB
- Autism - Plan on a page - 2020 - 2025
  - File type: PDF
  - Size: 700.26 KB
- Joint Sensory Support Plan
  - File type: PDF
  - Size: 2.42 MB
- Making Experiences Count - Complaints Procedure for Adult Social Care
  - File type: PDF
  - Size: 584.04 KB
- Annual Report of Adult Social Care Complaints and Compliments 2022-23
  - File type: PDF
  - Size: 1016.37 KB
- Self Funders Factsheet
  - File type: PDF
  - Size: 326.34 KB
- Hartlepool Support Hub
  - File type: PDF
  - Size: 1.33 MB
- Disabled Facilities Grant
  - File type: PDF
  - Size: 172.13 KB
- Keeping Adults Safe from Harm and Abuse
  - File type: PDF
  - Size: 298.95 KB
- The process for protecting adults from abuse and neglect
  - File type: PDF
  - Size: 269.08 KB
- Adult Social Care Strategy 2024 - 2029
  - File type: PDF
  - Size: 11.55 MB
- Adult Social Care Workforce Strategy 2023-2026
  - File type: PDF
  - Size: 306.27 KB
- Carers Strategy 2019-2024
  - File type: PDF
  - Size: 1.41 MB
- Commissioned Services Directory
  - File type: PDF
  - Size: 844.27 KB
- Adult Social Care Commissioning Strategy 2024 - 2029
  - File type: PDF
  - Size: 278.96 KB
- Paying Care Home Fees - Self Funded Care Research UoB Resource
  - File type: PDF
  - Size: 1.71 MB
- HBC Housing Assistance Policy
  - File type: PDF
  - Size: 266.73 KB
- Equipment/Loan Policy
  - File type: PDF
  - Size: 263.38 KB
- Annual Report of Adult Social Care Complaints and Compliments 2023-2024
  - File type: PDF
  - Size: 623.34 KB
- Hartlepool Technology Enabled Care (HTEC)
  - File type: PDF
  - Size: 343.72 KB
QSF Reports
- Brierton Lodge
  - File type: PDF
  - Size: 418.3 KB
- Charlotte Grange
  - File type: PDF
  - Size: 387.67 KB
- Clifton House
  - File type: PDF
  - Size: 386.04 KB
- Dinsdale Lodge
  - File type: PDF
  - Size: 386.48 KB
- Elwick Grange
  - File type: PDF
  - Size: 389.04 KB
- Lindisfarne
  - File type: PDF
  - Size: 390.55 KB
- Merlin Manor
  - File type: PDF
  - Size: 392.96 KB
- Queens Meadow
  - File type: PDF
  - Size: 389.43 KB
- Rossmere Park
  - File type: PDF
  - Size: 386.64 KB
- Seaton Hall
  - File type: PDF
  - Size: 386.13 KB
- Sheraton Court
  - File type: PDF
  - Size: 391.56 KB
- Stichell House
  - File type: PDF
  - Size: 386.95 KB
- Warrior Park
  - File type: PDF
  - Size: 482.82 KB
- West View Lodge
  - File type: PDF
  - Size: 393.45 KB
- Wynyard Woods
  - File type: PDF
  - Size: 386.78 KB
- Burbank Mews
  - File type: PDF
  - Size: 475.8 KB
- Crescent Care
  - File type: PDF
  - Size: 385.69 KB
- Five Penny House
  - File type: PDF
  - Size: 384.89 KB
- Rosedale/Rosewood
  - File type: PDF
  - Size: 393.16 KB
- Seymour House
  - File type: PDF
  - Size: 385.92 KB
- Wordsley House
  - File type: PDF
  - Size: 385.35 KB
- South Highnam
  - File type: PDF
  - Size: 429.44 KB
Supporting People with Hearing Loss Strategy 2016-2020
- Supporting people with Hearing Loss Strategy 2016-2020
  - File type: PDF
  - Size: 810.16 KB
- Supporting People with Hearing Loss Strategy Appendix 1 - Current Services
  - File type: PDF
  - Size: 367.47 KB
- Supporting People with Hearing Loss Strategy Appendix 2 - Actionplan
  - File type: PDF
  - Size: 288.46 KB
A Guide to Extra Care and Care Homes
- A Guide to Extra Care and Care Homes
  - File type: PDF
  - Size: 856.79 KB
Support to Stop Smoking
- Stop Smoking Leaflet
  - File type: PDF
  - Size: 220.91 KB
Quality Standards Framework 2023/24
- Care Home Rates 2024/25
  - File type: PDF
  - Size: 446.5 KB
- Quality Standards Framework Protocol 2024
  - File type: PDF
  - Size: 1.01 MB

Sub-categories of Adults and older people

Supported housing and care homes

Hartlepool Borough Council Adults and older people RSS feed